Maintenance & Support

Always get the latest features

Premium Support

Added compatibility for new devices
For PolyWorks, InnovMetric Software is well aware that in today's competitive world, customers' processes need to run smoothly and at an ever-increasing pace. That is why we are committed to providing you with first-class technical support on all our products. Personalized technical support is provided by both our in-house customer support team as well as InnovMetric specialists located worldwide.
For PolyWorks software licenses, one year support/maintenance coverage is provided at no extra cost, with an option to renew yearly. The support/maintenance contract gives access to:

New Releases of PolyWorks
- Official releases (yearly or so)
- Intermediary versions (up to 3 times per year)
- PolyWorks plug-ins for various hardware
- PolyWorks service packs
Live assistance
InnovMetric's support team is made of highly-trained application engineers dedicated to providing technical support, training, and consulting services oriented specifically toward your specific needs. Support is provided via telephone and email. Training and consulting is available at our location or yours.